With so many features and customizations in the Geopointe app, we want to ensure users have essential guidance right at their fingertips. That’s why we’re excited to announce a total reboot of the Geopointe Help Center, with a bounty of new self-help resources, video libraries, a streamlined navigation, and a whole new look and feel. Find answers to pressing questions and take your Geopointe knowledge to the next level.
Here’s a rundown of these features and how they can help you get the most out of Geopointe:
Quickly Find What You’re Looking For
Improved navigation tools offer a guiding light when you’re looking for specific information about a Geopointe feature. Enter a keyword into the “smart” search bar at the top of the site to see a list of suggested articles and videos that contain that keyword or synonyms of it. Or try navigating through the topics in the Topic Catalog, which are segmented according to types of features and users. The Trending Articles list in the right sidebar offers a glimpse of popular articles that might offer information you didn’t even know you were looking for.
Jumpstart Your Geopointe Knowledge With Getting Started Guides
Diving into Geopointe might seem overwhelming, but the Getting Started guides will help you hit the ground running. If you’re looking to get acquainted with the essentials of usage, check out the End User Getting Started Guide. If configuration and installation is your aim, the Geopointe Admin Installation Guide offers the step-by-step guidance you need.
These documents include quick links to relevant articles and video tutorials to teach you the most critical elements of Geopointe. They’re a great way to quickly acquaint yourself with the app or supplement your training with information about navigating the interface, installing essential features, and customizing your Geopointe experience.
Access On-Demand Tutorials With Video and Webinar Libraries
Dozens of helpful tutorials and training videos from our Youtube channel are now embedded into the Help Center with an easy-to-navigate Video Library. Find what you’re looking for by browsing video sections geared toward admins, end users, and specific features and customizations.
If you’re installing and configuring Geopointe for the first time, the Getting Started Series for Admins will ensure you start off on the right foot by walking through the most important steps. We’ve also added a new pathway to access recordings of some of our most useful webinar trainings, including the Geopointe Basics Training for End Users and the Geopointe Admin webinar series.
Ready to check out the new Geopointe help site for yourself? Just click below to start exploring!